Whether you need assistance applying for TRCSL alphanumeric sender IDs, configuring enterprise TPS throughput, or custom bundle quotes, our Colombo-based team is ready to help.
Our operations team reviews submissions within 1 business day.
SMSGenix Telecommunications Hub
Level 18, West Tower, World Trade Center
Colombo 01, Sri Lanka
Email Enquiries
support@smsgenix.net
partners@smsgenix.net
Operating Hours
Monday – Friday: 8:30 AM – 6:00 PM (IST)
Critical OTP emergency support: 24/7/365
Beneficiary bank account details for deposit funding are available inside your customer dashboard under the Wallet tab. We accept Commercial Bank, Sampath Bank, HNB, and BOC.