Compliance & Policy

Privacy Policy

Standards for recipient data protection and telecommunication logs.

Draft Operational Policy

This document represents the technical and operational policy structure for the SMSGenix platform preview. Final regulatory terms must be confirmed with legal counsel and published prior to production launch.

1. Recipient Phone Numbers & PII

Phone numbers uploaded via contact lists, CSV imports, or API calls are used solely for the technical routing and transmission of SMS messages. SMSGenix does not sell, broker, or cross-market uploaded customer address books.

2. Message Content Retention

Message body text is retained in encrypted storage for audit and troubleshooting purposes according to customer project data retention settings. High-security environments may configure message masking to redact sensitive OTP numbers and personal information from dashboard viewing.

3. Immutable Audit Trails

Financial deposits, bundle purchases, API key generations, and user privilege changes are permanently recorded in immutable audit ledgers to protect tenant integrity and ensure commercial accountability.